Refunds Policy for Virgin Hair Extensions
At Her Lush Hair, we take pride in providing high-quality virgin hair extensions. However, due to the nature of our products, we have a strict **no refunds** policy for hygiene and quality control purposes.
Exchange Policy:
We offer exchanges for items that are **unused, unaltered, and in their original condition** with all packaging intact. Extensions must not be worn, washed, dyed, cut, or styled in any way. If you wish to exchange your product, please contact us within **7 days** of receiving your order to initiate the process.
How to Request an Exchange:
1. Email our customer service team at [Your Email Address] within 7 days of receiving your order.
2. Include your order number and reason for exchange.
3. Once approved, ship the item back to us in its original packaging.
4. You will be responsible for return shipping costs. We recommend using a trackable shipping method.
Non-Exchangeable Items:
– Worn, altered, or damaged items
– Hair that has been colored, chemically treated, or styled
– Products not returned in their original packaging
Final Sale Items:
Promotional and clearance items are **final sale** and cannot be returned or exchanged.
Thank you for your understanding and for choosing [Your Company Name] for your virgin hair extension needs. We are committed to your satisfaction and ensuring you have the best experience with our products!
